Help Center
Find answers, guides, and support for your 7CENTER B2B marketplace experience
How Can We Help?
7CENTER is committed to providing outstanding support for both buyers and sellers. Whether you have questions about your account, orders, payments, shipping, or how to get the most from our platform, you will find resources here.
Browse our popular topics below, explore guides for buyers and sellers, or reach out through any of our contact channels. Our team is ready to assist you.
Popular Topics
Account & Security
Manage your account, security settings, and verification
Orders & Payments
Track orders, payment methods, invoices, and refunds
Shipping & Delivery
Shipping options, customs, and delivery timelines
Returns & Refunds
Return policies and how to request a refund
Product Listings
How to list products, optimize listings, and comply with policies
Dispute Resolution
Open disputes, mediation process, and resolution timelines
For Buyers
- How to search products
- How to submit RFQ
- How to contact suppliers
- Payment methods
- Order tracking
For Sellers
- How to register
- Product listing guide
- Manage RFQs
- Pricing strategies
- Verification process
Contact Us
Live Chat
24/7
Phone
+84-28-7300-7000
Regional offices
Visit our website for local contacts
Can't find what you need?
Our support team is here to help. Reach out via email, live chat, or phone.
Contact us